Discover how to build a culture that delivers Obsessive Customer Service
Online Workshop with Ian Fuhr.
In this exclusive workshop, Ian Fuhr will unpack the tried and tested Cultureneering™ framework that he used to build Sorbet into the largest spa and beauty brand in South Africa. Discover how to build a culture that delivers obsessive customer service and how the unbreakable connection between Leadership, Culture and Service achieves this. The golden rule: The customer experience will never be better than the employee experience.
Ian Fuhr’s Cultureneering™ Framework:
"Excellent client service tips/experience shared, specifically on the point that each touchpoint is an opportunity." - Anthia Crathorne
To register, please click here or on the image below:
We can also offer this intervention as part of your in-house management development curriculum on a date and time that is convenient for you!