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Discover how to build a culture that delivers Obsessive Customer Service

Online Workshop with Ian Fuhr.

Back by popular demand, we are excited to host our 2nd workshop on Obsessive Customer Service with Ian Fuhr.
Top performing teams that deliver an obsessive customer service are built on the firm foundations of Personal Development, Culture-Driven Leadership and Community Building.

In this exclusive workshop, Ian Fuhr will unpack the tried and tested Cultureneering™ framework that he used to build Sorbet into the largest spa and beauty brand in South Africa. Discover how to build a culture that delivers obsessive customer service and how the unbreakable connection between Leadership, Culture and Service achieves this. The golden rule: The customer experience will never be better than the employee experience.

Ian Fuhr’s Cultureneering™ Framework:
What other have said....
"Loved the course and the fact it touches on so many underlying topics, leadership, culture and  diversity." - Caroline Naylor-Renn, Chief Operating Officer, 10X Investments

"Excellent client service tips/experience shared, specifically on the point that each touchpoint is an opportunity." - Anthia Crathorne

We hope that you will be able to join us for this workshop on 28 July 2021; 9am - 12pm (SAST)

To register, please click here or on the image below:

In-house Workshops

We can also offer this intervention as part of your in-house management development curriculum on a date and time that is convenient for you!

For more information about this cost-effective option, please contact Kym on 082 453 9393 or at This email address is being protected from spambots. You need JavaScript enabled to view it.