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Flawless Consulting 2: Discovery and Feedback

Learn how to discover the underlying problem and offer feedback that people want to hear.

This is the second two day workshop in the series. In this workshop you will learn how to develop feedback and decision support skills that will increase your ability to have a strong and positive impact on client’s business results. Develop the skills to provide real feedback, feedback in ways that builds the relationship, builds trust and advocates client’s own self-discovery and self-sufficiency; feedback that client wants to hear. You will learn how to work with the client to identify the client’s contribution to the problem and together, develop a simple, clear and independent picture of the solution, through methodology and learned skills.

Only delegates who have attended the Flawless Consulting 1: Contracting workshop, are able to attend this workshop.

The overall objective of the workshop is to provide the key building blocks for authentic collaboration and partnership.

What others have said...

“A fantastic practical way to learn the very difficult skill of being a great consultant!”

- Daniel Burger, Snr HRBP, ABSA
“Understanding what resistance is was illuminating. The awareness of how one can take a position in the discovery interview unknowingly was a rude awakening. This in turn entrenched the need for objectivity, distance and curiosity whilst holding the contract in mind. The practice of two good faith responses followed by naming the resistance was powerful. I am empowered by the built in training muscle development to be courageous and to dance with awkwardness and fear.”
- Nadia Mason, Learning Process Facilitator, Symphonia for South Africa
“This is a very useful and valuable course.”
- Noah Tembo, Procurement and Maintenance Services, Bank of Zambia
To find out more, click here

In-house Workshops

Our recommendation is that this world-class intervention should be run as part of your in-house management development curriculum for influencing and consultation skills - at a venue and on a date that is convenient for you!

For more information about this cost-effective option, please contact Kym on 082 453 9393 or at This email address is being protected from spambots. You need JavaScript enabled to view it.