Conflict is an inevitable part of the workplace. Dealing with conflict is a task many managers struggle with or even avoid. But it is possible to transform disagreement and discord into positive outcomes. Albert Einstein said that in the middle of difficulty lies opportunity. Conflict may be avoidable and preventable but it may also be necessary.
Creative Conflict is about being able to identify the opportunities that conflict can provide and how the outcome may be turned into opportunities for a stronger relationship going forward.
Creative Conflict will:
- Challenge you to think out of the box.
- Help you build trust, improve your communication skills and create the right environment for healthy conflict.
- All of which leads to constructive styles of collaboration and fully engaged employees.
Outcomes of this one day workshop:
Understanding how communication can turn into conflict.
Why do certain people “push your buttons”.
How to prepare for conversations.
Tools to handle conflict and build tolerance.
What others have said...
More about our facilitator, Hanrie Fridjhon
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Our recommendation is that this intervention should be run as part of your in-house management development curriculum at a venue and on a date that is convenient for you!